Koyo Dental · Ordering support

Ordering Help & FAQ

Check model numbers, pack quantities and ordering options before checkout.

Start with a model number

Looking for zirconia-removal burs?

Start with your complete instrument code and the manufacturer's instructions for intended use. A zirconia-related search alone does not establish that a bur is suitable for your procedure or handpiece.

Check the current product page for listed options and availability. Prices are per pack; cart quantity counts packs.

Keep the reorder details together

Record the complete model, listed option, burs per pack and number of packs before handing a request to your purchasing team.

Download the fillable dental bur reorder checklist (PDF, 90 KB)

Ordering questions

How do I find a model?

Search the complete model number shown on your product or previous order. Keep letters and suffixes such as L, SS or XL. You can also browse the diamond and carbide collections.

How many burs am I ordering?

Pack size is the number of burs in each pack. Quantity is the number of packs you order. For example, 2 packs of 10 means 20 burs. Check the selected pack size and cart quantity before checkout.

Which options apply to my order?

Use the options shown on that product page. Some models include a grit selection; others have a pack-size selection only. Check the model, selected options and pack price before adding to cart.

Where can I check shipping and returns?

Use the Shipping and Returns links below to review the current policies before ordering.

How do I request product documentation?

Email us with the complete model number and the specific document or product detail you need.

How do I ask about an existing order?

Email us with your order number, model and question.